Personal data protection statement

WILD MALLOW, Business brokerage, owned by Tea Crnjak, ( www.wildmallow.hr )

This Personal Data Protection Statement for WILD MALLOW, Business Brokerage, owned by Tea Crnjak, Knežica 14A, 20236 Knežica, OIB: 77333242513, MB: 98085581, has been prepared in accordance with the General Data Protection Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016, which applies from 25 May 2018.

The regulation gives you greater control over the use of your personal data, defines what constitutes personal data, and the obligations of entities that process it.

Please read the following text carefully before using our website .

This Privacy Statement is an integral part of the Privacy Policy of the website www.wildmallow.hr .

Privacy Statement

WILD MALLOW, a business brokerage business, is committed to protecting the personal data of users of this website by collecting only basic customer/user data that is necessary to fulfill our obligations; informing customers about the use of collected data; regularly giving users the opportunity to choose how their data is used, including the option to decide whether or not to have their name removed from lists used for marketing campaigns. All user data is strictly protected and is only accessible to employees who need this data to perform their job. All company employees and business partners are responsible for respecting the principles of privacy protection.

WILD MALLOW, a business brokerage business, as a service provider of the website www.wildmallow.hr, complies with applicable regulations aimed at protecting the privacy of its users, especially the General Data Protection Regulation (GDPR).

The controller of personal data processing for this website is the WILD MALLOW trade, a business brokerage business, owned by Tea Crnjak, Knežica 14A, 20236 Knežica.

We ask all users of the website www.wildmallow.hr , as well as recipients of product and campaign notifications (hereinafter referred to as Subscribers) to read everything stated on this page in order to better understand what data the WILD MALLOW business collects and processes, for what purpose, on what legal basis, with whom it shares it and why, what protective measures it implements, what your rights are related to access to personal data, its correction and deletion, and what your right to object is.

Personal data is any information that relates to a specific natural person or an identifiable natural person. Specifically, personal data is considered to be all data that determines the identity of the user (for example, name and surname, e-mail address, residential address, etc.).

Processing of personal data is any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, disclosure by publication or otherwise making available, alignment or combination, blocking, erasure or destruction, and performing logical, mathematical and other operations on such data.

Any user or subscriber who has any questions regarding personal data can send an e- mail to the following address: info@wildmallow.hr .

By accepting this Privacy Policy within the terms and conditions by clicking when using this website and by registering as a subscriber to receive notifications about products and promotions of the WILD MALLOW craft, the user or subscriber confirms that they have read, understood and agree to the processing of personal data as determined by this Policy.

When do we collect personal data?

We collect your personal data, among other things, in the following cases:

• if you contact us directly via the website www.wildmallow.hr to request information or a quote for our services, via our contact form

• when registering for our newsletter 

• when ordering products/services from our web store

• if you respond to our direct marketing campaigns, for example by filling in a contact form on our website

• if you participate in prize competitions that we organize

• when completing Fillout forms that we use for consulting services, Holistic Zone educational platform services and market research

If you are under 18 years of age, please do not provide us with any information without the consent of a parent or guardian.

For what purpose do we collect and process personal data?

The trade WILD MALLOW collects and processes personal data of users of the website for the purpose of:

• conducting secure authentication of users accessing the website,

• implementation of contracts for the purchase of goods or services,

• delivery of goods to the user,

• communication with the user,

• any legal proceedings related to the implementation of the contract

• delivery of the newsletter you have signed up for

• for the delivery of consulting services, Holistic Zone educational platform services and market research

REMARK!
Unsubscribing from the newsletter is possible at any time via the “ Unsubscribe ” or “Unsubscribe” link located at the bottom of any received newsletter email, including the welcome newsletter email.

What is the legal basis for processing personal data?

The legal basis for processing your personal data is

• execution of the purchase contract you enter into with us when ordering our products and services

• your consent to the processing of personal data for the purpose of receiving the newsletter

By entering their personal data and confirming (by clicking) their acceptance of the Terms of Business and this Privacy Policy when ordering products and services from this website, the user enters into a contractual relationship with the WILD MALLOW craft.

A user who registers to receive the newsletter by entering their data on the website gives consent to the processing of their personal data.

The User may withdraw consent at any time by sending a notification to the e-mail address. info@wildmallow.hr .

What type of personal data do we collect and process?

Personal data collected based on registration or product purchase are:

name and surname, address, city, postal code, e-mail, telephone number, IP address and date and time from which the application was made, IP address and date and time from which consents or consents were given, date and time of registration.

The data that is automatically recorded when accessing the website (IP address, domain name, browser types, number of visits, time spent on the pages, etc.) will be used exclusively for the purpose of evaluating website visits and improving its content and functionality, i.e. for statistical purposes.

With which recipients does WILD MALLOW share personal data?

Personal data may be transferred to third parties provided that there is a legitimate basis for the transfer, such as the fulfillment of the contracted service, the forwarding of data concerning and related to the delivery of goods, transportation, and the like.

When required to implement a contract for the purchase of products or services ordered by the user, WILD MALLOW will share the user's personal data with:

• To the goods distribution service providers MBE Adriatic doo Puževa ulica 11, Zagreb, OIB:64386903048 for the purpose of fulfilling orders, delivering packages, sending ground mail. The distribution service provider may ask the user for his/her ID card at the time of package delivery when personally picking up the goods, all for the purpose of implementing the package delivery service and keeping records of who picked up the package. If the user refuses to provide this information, the package will not be delivered to him/her

• Offer and invoice preparation service provider: FIRA Solutions doo, Trg Josipa Jurja Štrosmajera 8, 10000 Zagreb, OIB 21233832319

• Service provider for sending newsletter campaigns. Personal data will be shared with the system for sending newsletter campaigns only if the user indicates that they want to receive notifications about offers, promotions and promotional materials. - By subscribing to the newsletter , your e-mail address is saved on the mailing list of the system for sending newsletters Mailerlite. Apart from your e-mail address and name, no other personal data is required to send newsletters , however, the Mailerlite service does collect some additional data about you for the purposes of mailing campaigns (e.g. your browser's IP address).

• Online form service provider. The responses you fill out through Fillout forms are stored for the period of time necessary for WILD MALLOW to fulfill the purpose for which it collected the responses through them.

REMARK!
By unsubscribing from the newsletter, your email address is deleted from my mailing list, but the email address itself and other collected data remain in the Mailerlite system (in case you decide to sign up again).

If you really want to delete all your data in the Mailerlite system, please send me a request to delete and forget your data to the e-mail address info@wildmallow.hr, and I will do my best to fulfill the request to Mailerlite as soon as possible.

After starting the "forget" procedure, at least 30 days must pass for your data to be completely deleted and forgotten in the Mailerlite system.

You can read more details about the collection and forgetting process on the Mailerlite system here (available in English only).

Period for which personal data will be stored

We store personal data in accordance with the applicable Personal Data Protection Act. We store it for as long as necessary for the purpose for which it is processed or to comply with the law.

We store personal data that we process based on your consent until you revoke it.

We keep personal data that we process on the basis of the law or the contractual relationship with you as long as the law prescribes (e.g. 11 years from the date of issue for issued invoices), i.e. for the duration of the contract and another 5 years after termination (how long is the general statute of limitations).

After the retention period expires, we delete personal data effectively and permanently.

How we protect your personal data

We use various security measures, including encryption and authentication, to protect and maintain the security, integrity and availability of your information.

Among other things, we use the following measures:

• strictly limited personal access to your data on a "need-to-know" basis

• secure transmission of collected data,

• installing firewalls on IT systems to prevent unauthorized access

• permanent monitoring of access to IT systems to detect and prevent misuse of personal data.

All your data is stored on our secure servers and the secure servers of our partners and is accessed and used in accordance with our security policies and standards. The privacy of your data is protected at all times, and we take all necessary measures to protect it. We process personal data securely, including protection against unauthorized or unlawful processing and loss.

By registering or filling out any contact form on the website www.wildmallow.hr, you accept these privacy rules and agree to be contacted for the purpose of resolving your inquiry.

Access and correction of personal data

Right to access data - You have the right to request information on whether we are processing your personal data, which data we are processing, and to request access (insight) to your personal data that we are processing. If it is about a larger amount of data, we could request a more precise specification of the request for the delivery of certain groups of data.

Right to rectification – If you notice that we are processing inaccurate or incomplete data about you or you want to change it, you have the right to request the correction of such data, or the completion of incomplete personal data. In order to ensure that we always process only accurate personal data, it is necessary that you notify us of any changes to them without delay.

Deletion of personal data (right to be forgotten)

Right to erasure (to be forgotten) – The erasure of personal data can be requested, for example, if you have withdrawn your consent to the processing of certain data, when your personal data is being processed unlawfully, or when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed. However, please note that we will not be able to erase the data if it is necessary for the fulfillment of legal obligations, contractual obligations or other legal bases under the General Data Protection Regulation.

In all situations where possible, we will irreversibly delete all of your personal data from our systems, leaving only general statistical data that cannot be linked to your identity.

Processing and portability of personal data

Right to restriction of processing – You have the right to obtain restriction of processing of your personal data, which can be requested, for example, if you have filed an objection to the processing of the data, if you doubt the accuracy of the personal data being processed or the lawfulness of their processing, but do not want the data to be deleted or the data is still required to meet legal requirements.

Right to data portability – If the processing is based on your consent or is carried out for the purpose of performing a contract with you and is carried out at the same time by automated means, you have the right to receive your personal data that we have collected from you. If you request this, we will transfer your personal data directly to another controller, if this is technically feasible.

Right to object

Right to object – You have the right to object at any time, given your particular situation, to the processing of personal data concerning you, for which reason we will restrict the processing of such data. We will also delete the data and cease processing it, unless we demonstrate compelling legitimate grounds for the processing. In addition, the User has the right to object at any time to the processing of personal data for direct marketing purposes. After submitting your objection, your personal data will cease to be processed for the stated purpose.

Right to withdraw consent

Right to withdraw consent – ​​If the processing of the User's personal data is based on consent, the User has the right to withdraw it at any time, without any negative consequences.

In the event that the User no longer wants us to process data in any way, requests deletion, correction or transfer of data, they should inform us about this via e-mail to the e-mail address: info@wildmallow.hr.

Personal data that is no longer needed is either irreversibly anonymized or securely destroyed.

If the User has any objections to the processing of data, he or she may file a complaint with the competent state body, namely the Personal Data Protection Agency, Zagreb, Martićeva 14, in accordance with the General Data Protection Regulation and the Act on the Implementation of the General Data Protection Regulation.

Privacy Policy Change

We regularly update our privacy policy to ensure that it is accurate and up-to-date, and we reserve the right to change its content if we deem it necessary. You will be informed of any changes and amendments in a timely manner via our website in accordance with the principle of transparency.

For questions and/or comments about our Cookie Policy and this statement, please contact us using the following contact information:

WILD MALLOW, Business Brokerage, vl. Tea Crnjak

Knežica 14A, 20236 Knežica

MB: 98085581

Croatia
Website : www.wildmallow.hr
Email : info@wildmallow.hr